RESUME / 2026
Product Designer with 16+ years shipping B2B/B2C interfaces, now focused on **agentic and AI-native products**. I design the surfaces where humans and autonomous systems collaborate — turning opaque models, protocols, and pipelines into interfaces people trust and act on. Track record at Credit Karma, Peloton, and DigiCred of driving 30%+ engagement growth as a systems thinker who designs *in code* with AI tooling (Cursor, Claude, Figma Make). I treat the model as a design material: prompts, confidence scores, agent state, and human-in-the-loop checkpoints are first-class parts of the UX.
Available for senior/staff product design roles — full-time or contract. Remote. Available immediately.
01 / FOCUS
Prompts, confidence scores, agent state, and human-in-the-loop checkpoints are first-class parts of the UX — not afterthoughts bolted onto a chat box.
Agent UX patterns
human-in-the-loop checkpoints, confidence/uncertainty display, and progressive trust (mining/pending/confirmed status models, AI compatibility scoring).
LLM & generative UI
prompt-driven interfaces, AI prompt engineering, and large language model (LLM) UI for screening, matching, and threat-detection workflows.
Design-in-code
prototyping and shipping with Cursor AI, Claude, Figma Make, and Three.js rather than handing off static mocks.
Systems translation
making complex, non-deterministic systems (AI threat detection, blockchain verification, financial data) legible and trustworthy for non-expert operators.
02 / EXPERIENCE
Iron Link Intel AIAI / Agentic
Defense Intelligence Platform
March 2026 – Present · Remote
Lead Product Designer (Contract)
- Leading end-to-end product design for an OSINT and AI threat-detection platform serving defense and intelligence operators, including active deployment with the U.S. Department of War.
- Designing operator-facing agentic workflows that surface model reasoning and keep a human in the loop on high-stakes threat assessments.
DigiCredAI / Agentic
Blockchain Document Verification
November 2025 – February 2026 · Remote
Founding Product Designer (Contract)
- Led UX/UI strategy for a decentralized platform using blockchain to immutably verify documents and academic transcripts.
- Designed the end-to-end "Trustless Verification" protocol, translating complex SHA-256 hashing and blockchain confirmation steps into a user-friendly status dashboard, increasing user trust scores by 40%.
- Architected the "Digital Locker" interface to mint, store, and share tokenized transcripts via decentralized storage (IPFS), reducing retrieval times by 90% versus legacy requests.
- Streamlined multi-chain wallet connection (Ethereum/Solana), reducing "Connect Wallet" drop-off by 25%.
- Built a "Mining/Pending/Confirmed" status pattern with smart-contract engineers to visualize gas fees and transaction states, reducing support tickets by 35%.
- Established the DigiCred design system (hash keys, block explorers, cryptographic signatures), accelerating frontend velocity by 20%.
MustWantsAI / Agentic
PropTech / Asset Management
June 2024 – August 2025 · Remote
Founding Product Designer, Mobile (Contract)
- Designed an "AI Compatibility Score" interface that reached an ≥85% acceptance rate (users favorited homes the model rated >8.0), proving the value of algorithmic asset matching.
- Reframed complex real-estate data into intuitive discovery flows, reducing task completion time by 25% and boosting engagement by 30%.
- Optimized the "Offer Submission" flow, cutting the average tours needed before an offer by ≥30%.
- Drove a ≥3% platform-attributed sales conversion rate by designing a high-trust closing interface for high-value asset transfers.
- Integrated Jira with Mixpanel to track interaction with financial data points, improving sprint efficiency by 20% through data-driven prioritization.
Credit Karma
FinTech
August 2021 – June 2024 · Remote
Lead / Sr. Product Designer
- Redesigned the Subscription Dashboard for millions of users, improving navigation efficiency by 20% and boosting subscription upsell conversions by 15%.
- Spearheaded A/B testing for "Personalized Financial Insights," achieving a 17% engagement uplift and 13% increase in feature adoption by visualizing credit-health data more effectively.
- Integrated Jira with Amplitude analytics, reducing design iteration cycles by 18% via real-time visibility into user financial behaviors and drop-off points.
- Ran heuristic evaluations on banking flows, cutting error rates by 15% and improving task success by 22%.
- Led two cross-functional pods across time zones, boosting sprint velocity by 25%.
Peloton
Consumer Tech / Gamification
August 2023 – June 2024 · Remote
Product Designer (Contract / Concurrent)
- Gamified the LANEBREAK multiplayer experience with interaction loops that increased session duration by 20%.
- Designed leaderboard and reward systems, increasing completion rates by 15% and retention by 12%.
- Contributed 25% of components to the Peloton design system, cutting UI development time by 18%.
Ancestry DNA & Health
Data Privacy & Identity
June 2020 – March 2021 · Remote
Senior Designer
- Designed product cards that reduced session abandonment by 10% through clear, non-alarming visualization of sensitive data insights.
- Standardized cross-platform design system components, reducing UI development time by 15% and handoff errors by 20%.
- Optimized user flows with Segment analytics, reducing onboarding friction by 8%.
iHeartJane
E-commerce / Regulated Marketplace
March 2017 – March 2020 · Remote
Founding Product Designer
- Designed compliant UI/UX flows for high-regulation retail, driving 15% customer acquisition via intuitive kiosk experiences.
- Led dynamic-pricing UI experimentation, increasing AOV by 10% and driving a $2M revenue increase.
- Built and scaled the Jane design system across iOS and web, reducing handoff errors by 25%.
Walmart
E-Commerce Scale
June 2017 – June 2018 · Remote
Contract Sr. Art Director (Concurrent)
- Designed "happy-path" checkout scenarios that cut cart abandonment by 15% and increased AOV by 10%.
- Owned the UX roadmap for category entry points, driving a 12% increase in product discoverability.
- Integrated Jira with Adobe Analytics, reducing design revision cycles by 20%.
Sony PlayStation
System Architecture
June 2015 – June 2017 · San Francisco, CA
Lead Product Designer
- Unified the PS4 system experience, reducing interface inconsistencies by 20% and boosting user satisfaction by 12%.
- Led A/B testing for PSVR interfaces, improving readability and spatial interaction models and increasing engagement by 15%.
- Mentored junior designers on systems thinking, improving team output by 10%.
Samsung
IoT & Smart Devices
June 2013 – June 2015 · San Francisco, CA
Senior Concept Designer
- Designed multi-modal (voice + touch) interfaces for Samsung's Smart Oven, increasing task completion rates by 18%.
- Led the UX roadmap for connected devices, driving 10% feature adoption by simplifying hardware/software connection protocols.
03 / TOOLKIT
- AI & Agentic
- LLM UI
- AI Prompt Engineering
- Human-in-the-Loop Design
- AI Compatibility / Confidence Scoring
- Cursor AI
- Claude AI
- Figma Make
- UX Pilot
- Generative UI
- Three.js
- Design Tools
- Figma
- Sketch
- Rive
- Framer
- Protopie
- Principle
- Miro
- Zeplin
- Research & Analytics
- Mixpanel
- Amplitude
- Hotjar
- Google Analytics
- A/B Testing
- User Flows
- Heuristic Evaluation
- Web3 & Blockchain
- dApp Design
- Wallet Integration (MetaMask
- Rainbow
- WalletConnect)
- Smart Contract UI
- Distributed Ledger Technology (DLT)
- Verifiable Credentials (VCs)
- Gas Fee Optimization
- Leadership & Strategy
- Design Systems
- Design Ops
- Agile/Scrum
- Stakeholder Management
- Cross-Functional Team Leadership
- Sprint Planning
04 / EDUCATION
- BFA, Interaction DesignVirginia Commonwealth University
- Interaction Design CertificateStanford University