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Paul Banks
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ECHO

Iron Link Intel's OSINT operator terminal, rebuilt around one diagnosis. The data was never missing. The analyst was doing the reading. A federal operator then cleared a hard target in 11 minutes.

Role
Lead Product Designer · Brand & Product
Year
2025-2026
Duration
Ongoing
Tools
Figma · Cursor · Next.js

The Brand

Architecture of Certainty replaced a contractor homepage.Architecture of Certainty replaced a contractor homepage.

  • Before: a contractor homepage. Gold emblem, defense stock, a demo button.
  • After: black hero, display headline, one claim.

Three days, four tools, one answer.

42B+records indexed across 200+ cross-referenced data sources.Iron Link Intel platform (public)
  • Twelve tabs per analystContext rebuilt by hand at every switch.
  • The outward faceACI Agility, gold seal, Forged by Defense. Then Architecture of Certainty.

The Audit

Seven surfaces, scored against one question.Seven surfaces, scored against one question.

47 → 86

I scored whether an operator could see what mattered. Same method before and after.

The rebuilt overview: grayscale at rest, labelled navigation, a focal threat trend and tier-badged feed rows.
Audited · 47Rebuilt · 86

Why 47Before → after

  • Analytics35→84

    Help users recognize, diagnose, and recover from errors

    Dead-end charts. An operator could see a spike but never reach the incidents behind it.

    Every chart links to the incidents behind it.

  • High-risk personnel42→87

    Flexibility and efficiency of use

    A dense, undifferentiated table that was slow to scan under time pressure.

    Triage stack with Critical / Elevated / Guarded badges, pinned rows, and facet filters.

  • Dashboard navigation55→90

    Recognition rather than recall

    Twelve top-level tabs with unlabeled icons forced operators to recall where each surface lived.

    Collapsible icon-plus-label sidebar with status badges. Destinations are recognized, not memorized.

Nielsen heuristic evaluation on seven operator surfaces.

Monochrome

The fastest way to make one thing loud is to make everything else quiet.The fastest way to make one thing loud is to make everything else quiet.

The board stays grey until a human is needed. Red is that decision.

  • Live Overview.

The Terminal

Human Escalated. Agents tracking live feed.Human Escalated. Agents tracking live feed.

"Geospatial Reconnaissance" agents instantly detected the threat and auto-routed the live feed.

  • Live feed.
  • Threat map.

Automated Signals. Swarm-Driven Investigations.Automated Signals. Swarm-Driven Investigations.

Investigations and Reports live in the terminal, not as tabs inside Overview.

  • Pinned case file. Records open beside it.
  • Draft, in review, published.

The Outcome.

I put the investigation on one terminal so the analyst only shows up for the call.I put the investigation on one terminal so the analyst only shows up for the call.

An identity used to take three days and four apps. I moved correlation into the agents and the recon apps onto one surface. A federal operator then cleared a hard target in 11 minutes. Copilot stays grey until a threshold needs a human.

The System

Hardcoded colour cannot come back.Hardcoded colour cannot come back.

1,028 → 0raw hex in product CSS.

echo-lint fails the build when a raw hex reappears.

Shipped engagement: audit, design system, operator terminal. I rebuilt this runnable case, the token migration, and the responsive range on synthetic data.

  1. BRAND & INVESTIGATION TERMINAL

    The "Architecture of Certainty" identity and the unified operator terminal: overview, identity finder, SOCMINT, threat monitor, dark web index, and evidence reports on one surface.

    A single operational cycle (ingest, correlate, report) replacing a fragmented twelve-tab analyst stack.

    View presentation→
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